Frequently Asked Questions
Everything you need to know about our luxury silk collections.
How should I care for my silk garments?
To preserve the natural luster and longevity of your silk, we recommend professional dry cleaning or hand washing in cold water with a specialized silk detergent. Always air dry away from direct sunlight.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, silk intimates cannot be returned unless defective.
Do you offer international shipping?
Yes, we ship our luxury silk pieces worldwide. Delivery times vary by location, typically ranging from 5 to 12 business days for international orders.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Since silk has minimal stretch, we generally recommend sizing up if you are between sizes for a more comfortable, fluid fit.
Is your silk ethically sourced?
Absolutely. We partner with certified eco-friendly suppliers who prioritize sustainable farming practices and fair labor conditions throughout the production of our high-grade mulberry silk.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer support team via live chat or email.